Which repair suits the damage?
**Small, localized damage:** A spot repair may be an option, subject to assessment.
**Deep scratches:** Damage reaching the primer or metal should be assessed by a workshop. Polishing cannot replace missing paint.
**Larger affected areas:** Ask about partial or complete panel painting, such as refinishing an entire door or fender.
**A complete change:** A full repaint requires an individual plan. If you only want a different color, compare it with wrapping.
Background reading: [ADAC on Smart Repair](https://www.adac.de/rund-ums-fahrzeug/reparatur-pflege-wartung/reparatur-rueckruf/smart-repair/) and [ADAC on paint scratches](https://www.adac.de/rund-ums-fahrzeug/reparatur-pflege-wartung/pflege/kratzer-autolack/) (German).
What should a painting quote include?
A meaningful quote needs a defined scope. At Quattro, we assess the damage before recommending a repair.
Ask which preparation, body repairs, disassembly, paint layers and finishing work are included. Check whether adjacent panels will be blended and whether reassembly and final inspection are covered.
Compare quotes for the same work. A single online price does not establish what your vehicle needs.
How do we match the color?
Our process combines the paint code, a check of the existing color and a visual comparison with a paint sample. We discuss any planned blending into adjacent areas before work begins.
Tell us about previous refinishing so we can consider it during the assessment. See our [car painting service in Mainz](/en/lackierung-mainz/) for more information.
From assessment to handover
**1. Assessment:** We inspect the damage and discuss the repair.
**2. Color and quote:** We establish the color match and planned scope.
**3. Preparation:** The affected areas are prepared for painting.
**4. Painting:** We apply the agreed paint system.
**5. Drying and finishing:** The required finishing work follows drying.
**6. Handover:** We check the surface and color and provide care instructions.
We agree the drop-off and expected completion date for your specific job. Confirm these before planning how long you will be without the car.
Prepare your enquiry
Send an overview of the affected panel, a close-up in good light and a side view if there is a visible dent. Include the model, year, affected part, known previous repairs and preferred timing.
Photos help us prepare but do not replace every physical inspection. We will let you know if an in-person assessment is needed.
[Enquire about car painting](/en/lackierung-mainz/) or [send photos via WhatsApp](https://wa.me/491633432211).
Questions to ask at collection
Ask to see the repaired areas and discuss care for the fresh paint. Check when a car wash, polish or protective film is suitable for your particular paint system. Follow the instructions for your repair rather than a generic waiting period.
If your main goal is a color change, our [wrapping versus painting guide](/ratgeber/autofolierung-oder-lackierung/) can help you compare the options.